The lighting of the Cluster's roads and parking areas at night is provided by medium wattage, 5,964 lumens LCD watch lights. The lights are the property of Dominion Virginia Power Company. For each light, the Association pays a flat monthly utility rate that includes maintenance of the light standard and the electricity to operate it. The lights are controlled by light sensors that turn them on at twilight in the evening and off at daybreak.
To report a non-working "watch light," contact Dominion Virginia Power (1-866-366-4357) and select the menu option for "street light outage." Watch lights are on private property while street lights are maintained by Dominion. Please provide the HGCA account number which is "6904275002." Also, give the attendant the pole number (on a metal plate halfway up the pole) and the street address of the closest house. The pole number indicates whether the light is a watch light or a street light.
It is very common for repair times to vary depending on the cause of the outage (bulb, photocell, or underground cable failure, etc.). If the repair is a simple bulb or photocell replacement, the watch light may be repaired within just a few days, based on work schedules. When an underground cable repair is involved for watch lights, this type of repair may take up to 45 days. Dominion does not give preference or priority to street lights or watch lights.